No webcam and Mic - sl500 model 2746

[gianry]

Hi,i
I've got an SL500 model 2746 built in 2009
I've noticed that webcam and internal mic doesn't work.
I thought an hardware failure in the bord with cam and pair of microphone and I bought one used on ebay.
operating system still doesnt' detect webcam hardware and internal mic doesnt record nothing.

i've found in the hiden hardware the old webcam drivers . I removed the hidden device in the device manger . The recognition now doesnt dinf anything.

could you help me ?

thanks

[TPFanatic]

Might be possible to look in BIOS and see if webcam and microphone are disabled. SL500 uses Ideapad BIOS so I can't walk you through it.

[gianry]

in BIOS all the devices are enabled

[gianry]

I've installed the original os with restore CD set and Hardware still issing in device manager.
Now I'm sure its an hardware failure.
I bought an used csamera too. Now I'm not so sure it is the camera issue, could be an issue on mainbaord.
I've checked the cable too.

[gianry]

Hi, Id like to share with you the solution.
I've opened the lcd panel and I've found the cause of the issue.
There are 4 cables cut
I don't know how it was possible..

[RealBlackStuff]

I guess a previous owner didn't like having a webcam in the laptop.

[gianry]

I guess a previous owner didn't like having a webcam in the laptop.

I'm the previous owner. I bought it in the late 2009
The integrated cam worked till the 2015/2016.- only few days ago I tried to understand why it didnt work.

The cables cut wasnt in the display hinge where usually they moves .

[RealBlackStuff]

In that case a gremlin cut the cable for you.
Either fix it by reconnecting/soldering/taping, or replace that cable.

[gianry]

I've soldered them