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X1 gen4 keyboard unresponsive after sleep

X1 / X1-Carbon (X1C) / X1-Extreme (X1E) Series/Generations
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mag
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Joined: Fri Oct 07, 2016 10:22 pm
Location: USA

X1 gen4 keyboard unresponsive after sleep

#1 Post by mag » Fri Oct 07, 2016 10:27 pm

Ok...i got this x1 gen4 which fails to respond after sleep ...none of the keyboard keys including power responds and whole system hangs after coming back from sleep ....so either i wait for battery to drain and when it comes up i see keyboard not found and the next boot everything is fine again

1) I have update to latest BIOS
2)tried to search for where Keyboard can be allowed to wake the PC ...but thats not present in keyboard settings

At my wits end as i lost my work twice because of this new X1 ....might disappointing ... appreciate inputs

Thanks!

RealBlackStuff
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Re: X1 gen4 keyboard unresponsive after sleep

#2 Post by RealBlackStuff » Sat Oct 08, 2016 3:52 am

You probably have that crappy Windows 10, that causes all sorts of unpleasant problems.
Dump W10 and go back to W7.

Or check if this applies: https://forums.lenovo.com/t5/ThinkPad-X ... -p/3375037
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!

jdhurst
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Re: X1 gen4 keyboard unresponsive after sleep

#3 Post by jdhurst » Sun Oct 30, 2016 4:51 pm

Make sure that Hibernation and Hybrid sleep are both OFF. Only use Suspend. I have an X14th generation with Windows 10 Pro 64-bit set as I just suggested and it suspends and wakes just fine.

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