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Frequent hard reset with X1 Carbon

Posted: Mon Jan 20, 2025 9:36 am
by mersue
Hi,
My notebook is X1 Carbon gen10 which is connected to the docking station via the USB-C (Thunderbolt 4) connector.

The notebook falls asleep after making any cabling change with the docking station.
Examples are: Disconnecting the notebook from the docking station for mobile use or power failure of the docking station.
In all these cases, shutting down is not possible. I have to hard reset the device.

How can I avoid such frequent hard resets?
Does anyone have any advice?

Thx,
Mersue

Re: Frequent hard reset with X1 Carbon

Posted: Mon Feb 03, 2025 6:50 pm
by mikemex
Never mind. I think it's a Windows issue, rather than hardware. Try re-installing it.