Cannot enter R&R Disc needs to configure password?!

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idebb · #1 Post by **idebb** » Mon Feb 05, 2007 11:38 am

Hi!

I decided to test my rescue media today. I´m glad I did, because I can´t get it to work.

I have one CD and one DVD that I´ve made with the create rescue media option in productivity center.

After booting with the CD and loading for a while I get prompted for a password. I enter my windows/bios password (it´s the same). Then I get a message saying (translated from swedish) "I have to authenticate with a password. No password has been configured yet. Please configure a password first."

WHAT THIS?!

I have a windows password fer christ sake!

If I say I´ve forgotten my password it prompts me the password recovery questions. After answering these I get. "No password recovery questions have been configured"

Does anyone have a clue whats wrong here?

Thanks!

idebb · #2 Post by **idebb** » Tue Feb 06, 2007 6:04 am

bump!

egibbs · #3 Post by **egibbs** » Tue Feb 06, 2007 7:18 am

It sounds like it wants you to set a R&R password.

Ed Gibbs

idebb · #4 Post by **idebb** » Tue Feb 06, 2007 8:12 am

Thanks

Since R&R did not work for me I´ve done an Acronis image of the C: drive + the hidden partion. Tested, it works.

Since I don´t need the recovery partion I´ve tried to get rid of it to no avail. I´ve uninstalled R&R and disabled the hidden partion in BIOS.

I can´t get the hidden partion to show up in explorer so I can delete it.

Do you know how to do this?

kf_man · #5 Post by **kf_man** » Tue Feb 06, 2007 9:15 am

Right-click on My Computer and click Manage. Go to the Disk Management section and find your hard drive (usually Disk 0). You will see your main partition, C: and another partition called service or something (I'm not at my computer right now). You can right-click on the service partition and hit delete to get rid of it. The problem with this is that you can't expand the C: partition without reformatting or using another tool (Like Partition Magic). I personally used an Ubuntu Live CD with gparted, but that's not really something for the novice user.

pinesol · #6 Post by **pinesol** » Tue Feb 06, 2007 2:12 pm

Can you really erase the ServiceV001 partition? I understand the BIOS needs a key stored in that partition to authenticate and activate the BIOS so that the computer can boot.

kf_man · #7 Post by **kf_man** » Tue Feb 06, 2007 3:24 pm

pinesol,

I think I answered your question in the thread: Vista Free Upgrade Experiences.

idebb · #8 Post by **idebb** » Wed Feb 07, 2007 5:51 am

Right clicking did not work for me as no delete command appers on the Rclick menu.Only help.

I managed to delete the partion with partion magic however. I then merged the unallocated space to my c: partion. YAY!

I´ve saved an Acronis Image of the computer that I did the day I recevied it. On this Image I havn´t yet created the lenovo recovery disc. I´m thinking that it would be good to have a set of working recovery disks no matter what.

How do I make sure that this time a password is configured so they are usable? Where do I set this password for the recovery discs?

Cannot enter R&R Disc needs to configure password?!

Cannot enter R&R Disc needs to configure password?!

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