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Brand New T440s with BIOS password

T430-T495, T530-T590 Series
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oGu
Posts: 4
Joined: Fri Oct 03, 2014 5:07 am
Location: Iasi, Romania

Brand New T440s with BIOS password

#1 Post by oGu » Fri Oct 03, 2014 5:09 am

Hello

I have a big problem.

I purchased online a T440s brand new. I opened the box for the first time myself. When I enter BIOS it asks for password and I just hit enter without entering any password. I can enter the BIOS but i can not change any settings.

What can I do? Can a brand new thinkpad come with a BIOS password out the box?

I get conflicting information regarding the type of password. First image says it's power on which can be removed but bios says its supervisor.

http://forum.notebookreview.com/attachm ... 655482.jpg

http://i.imgur.com/vGuDpPP.jpg

RealBlackStuff
Admin Emeritus
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Joined: Mon Sep 18, 2006 5:17 am
Location: Loch Garman, Éire

Re: Brand New T440s with BIOS password

#2 Post by RealBlackStuff » Fri Oct 03, 2014 5:38 am

Return it for a refund, or another one without password.

PS: we do not discuss password removals on this forum.

brchan
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Posts: 1345
Joined: Sun Jun 01, 2014 11:43 am
Location: West Lafayette, Indiana

Re: Brand New T440s with BIOS password

#3 Post by brchan » Fri Oct 03, 2014 11:06 am

It looks like a supervisor password is set. If you search online, it should be fairly trivial to remove. That way, you don't have to waste time sending the unit back and waiting for another one.
Current Thinkpads: W530 (functional classic keyboard mod), X301, T61, T60, T43, A31p, T23, 600X, 770
Other: mk5 Toughbook cf-19, mk1 Toughbook cf-53

sktn77a
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Joined: Thu Apr 29, 2004 9:44 am
Location: Chapel Hill, NC

Re: Brand New T440s with BIOS password

#4 Post by sktn77a » Sun Oct 05, 2014 9:19 pm

Looks like the supervisor password is set. It is NOT trivial to remove this on a T430/T440. If it was sold as new, send it back and get it replaced - it was not new.
Keith
(Formerly 600E, T21, T30, T40, T41, 2xT42, 2xT61p, T420, 2x Ideapad K1)
(Currently 4xT430, 2xT460, H520S, M910q, M920q, M70q, M80q)

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