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Telephone Tech Support AWOL?

T430-T495, T530-T590 Series
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sktn77a
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Telephone Tech Support AWOL?

#1 Post by sktn77a » Tue Nov 24, 2015 2:43 pm

In the past, I have been able to discover the (extremely) well-hidden toll free number for IBM/Lenovo Tech Support in Atlanta. Now I've struck out........ Nowhere to be found! Anybody have this number? I'm having a problem with my keyboard (key came off) and the automated system isn't recognizing my extended warranty.

Thanks in advance,
Keith
(Formerly 600E, T21, T30, T40, T41, 2xT42, 2xT61p, T420, 2x Ideapad K1)
(Currently 4xT430, 2xT460, H520S, M910q, M920q, M70q, M80q)
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rkawakami
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Re: Telephone Tech Support AWOL?

#2 Post by rkawakami » Tue Nov 24, 2015 3:02 pm

Do you mean 800-426-7378 (800-IBM-SERV)?
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
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sktn77a
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Joined: Thu Apr 29, 2004 9:44 am
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Re: Telephone Tech Support AWOL?

#3 Post by sktn77a » Tue Nov 24, 2015 3:20 pm

Yes, I believe that's the number.

Thanks!
Keith
(Formerly 600E, T21, T30, T40, T41, 2xT42, 2xT61p, T420, 2x Ideapad K1)
(Currently 4xT430, 2xT460, H520S, M910q, M920q, M70q, M80q)
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sktn77a
Senior ThinkPadder
Senior ThinkPadder
Posts: 2062
Joined: Thu Apr 29, 2004 9:44 am
Location: Chapel Hill, NC

Re: Telephone Tech Support AWOL?

#4 Post by sktn77a » Wed Nov 25, 2015 6:40 pm

Well, got through today and they are sending me a replacement keyboard. Now I remember why I always buy Thinkpad products (try getting anything fixed on any other brand)!

:)
Keith
(Formerly 600E, T21, T30, T40, T41, 2xT42, 2xT61p, T420, 2x Ideapad K1)
(Currently 4xT430, 2xT460, H520S, M910q, M920q, M70q, M80q)
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