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Computer going to boot menu
Computer going to boot menu
Hi all, I purchased a new to me ThinkPad X1 carbon. I bought it used and when I turn it on, it goes straight to the boot menu. I should have bought one from the store, but I didn’t have enough so I bought a used one. I looked on YouTube for suggestions could not figure out why I’m having this issue, I am not very computer savvy. I tried to do a hard restart and nothing I paid quite a bit for this one and I can’t even use it very disappointed so that’s why I am on here asking to please help. It is a blue screen that says boot menu underneath that it says PCI LAN: CL slot 00FE v0113
Any suggestions?
Any suggestions?
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RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Computer going to boot menu
Welcome to the Forum.
It looks like either there is no SSD, or the SSD is faulty/dead.
Go here: https://support.lenovo.com/us/en/soluti ... arbon-type
and let us know exactly what Type you have, because by now there are 12 Generations of X1 Carbon!
From that link you can also get the correct User Manual.
It looks like either there is no SSD, or the SSD is faulty/dead.
Go here: https://support.lenovo.com/us/en/soluti ... arbon-type
and let us know exactly what Type you have, because by now there are 12 Generations of X1 Carbon!
From that link you can also get the correct User Manual.
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
Re: Computer going to boot menu
THINKPAD-X1-CARBON-6TH-GEN-TYPE-20KH-20KG (20KH002RUS). I forgot to mention it does have a code. It says zero 271 check date and time settings. I did change them to what is current.
Re: Computer going to boot menu
Here are the specs on the laptop
Processor
1x 11th Generation Intel® Core™ i5-1135G7
Processor(Core™ i5-1135G7)
Memory
1x 8 GB DRR4-3200
Operating System
Windows 10 Pro 64(EN:English)
Hard Drive
1x 256GBPCleGen3x4
Wireless Network
1x Intel Wi-Fi 6 AX201 2x2ax; Bluetooth® 5.0 or above
Ports
1x 1 USB 2.0(Type A); 1 Type C (USB4 Gen3
Thunderbolt4 DP 1.4/PD 3.0); 1 x USB Type A (USB 3.2 Gen 2); Ethernet; Headphone & Microphone combo Jack;
HDMI
Camera
1x 720p HD Camera with ThinkShutter & Dual Mic
Graphics
1x Intel® Iris® Xe Graphics
Processor
1x 11th Generation Intel® Core™ i5-1135G7
Processor(Core™ i5-1135G7)
Memory
1x 8 GB DRR4-3200
Operating System
Windows 10 Pro 64(EN:English)
Hard Drive
1x 256GBPCleGen3x4
Wireless Network
1x Intel Wi-Fi 6 AX201 2x2ax; Bluetooth® 5.0 or above
Ports
1x 1 USB 2.0(Type A); 1 Type C (USB4 Gen3
Thunderbolt4 DP 1.4/PD 3.0); 1 x USB Type A (USB 3.2 Gen 2); Ethernet; Headphone & Microphone combo Jack;
HDMI
Camera
1x 720p HD Camera with ThinkShutter & Dual Mic
Graphics
1x Intel® Iris® Xe Graphics
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RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Computer going to boot menu
Your laptop is better known as: X1C6.
From the same link as before, download the HMM.
Go to Chapter 8.
Switch the laptop off, remove the charger, leave the battery in.
Remove the base cover (1010)
to check if there is an SSD (1020).
If not, there is your problem.
If there is, remove the SSD, try to boot from battery.
Do you get a different boot menu?
If so, switch off, put the SSD back in, try to boot.
What happens now?
From the same link as before, download the HMM.
Go to Chapter 8.
Switch the laptop off, remove the charger, leave the battery in.
Remove the base cover (1010)
to check if there is an SSD (1020).
If not, there is your problem.
If there is, remove the SSD, try to boot from battery.
Do you get a different boot menu?
If so, switch off, put the SSD back in, try to boot.
What happens now?
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
Re: Computer going to boot menu
Before opening up the laptop, one can first go into the BIOS and see if the SSD is detected there.
Thinkpad 25 (20K7), T16 Gen 3 (21MQ), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
Re: Computer going to boot menu
I could not find anything that says SSD in the bios so I went ahead took the cover off and I think you guys found my problem. There’s no SSD card in that slot. I’m assuming that is the hard drive? Do you think it would be cheaper just to buy a different laptop? I like this one the lightweight, small compact super nice.
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RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Computer going to boot menu
Yup, SSD is an improved HDD.
You could buy e.g. this 500GB SSD for your laptop: https://www.ebay.com/itm/185880143379
On whatever used computer you buy, you should always install a fresh Operating System like Windows or Linux.
You could buy e.g. this 500GB SSD for your laptop: https://www.ebay.com/itm/185880143379
On whatever used computer you buy, you should always install a fresh Operating System like Windows or Linux.
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
Re: Computer going to boot menu
Thanks, do you know if that has windows on it? Not sure even if that’s possible
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RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Computer going to boot menu
None of those have an OS on it.
Go here, enter your serial number and select the OS you need.
Find someone who can do the installation for you, if you don't know how to do it yourself.
Go here, enter your serial number and select the OS you need.
Find someone who can do the installation for you, if you don't know how to do it yourself.
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
Re: Computer going to boot menu
Appreciate it I will keep you all posted
Re: Computer going to boot menu
Most Windows laptops since Windows 8 have the installation key coded into the BIOS, so all you need to do is install it via a disc or USB flash drive and it will be activated. You can download Windows 10 from Microsoft.
ThinkPad L14 - 2.1GHz Ryzen 4650U | 16GB | 256GB | 14" FHD | Win11P
ProBook 470 G5 - 1.6GHz Core i5 | 16GB | 2.2TB | 17" FHD | Mint
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