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Thinkpad Docking Station Sound/USB Issue
Thinkpad Docking Station Sound/USB Issue
Hi Everyone,
I am using the docking station with USB Printer and Audio out to my speakers, but ever since I got my new dock, it doesn't work properly.
It doesn't recognize the printer, and the audio keeps coming out of the thinkpad instead of external speakers.
I ran the utility and it says no update needed, any suggestions?
I am on T490 with Type 40AJ docking station.
ThinkPad Ultra Docking Station FW Utility v3.3.1
Package including (Audio:0012,USB Hub:5033/5034,DP Hub:5.04.000,PD Control:D5.0.10.7)
========================================================================================
Date:Fri 10/16/2020
Time:06:19 PM
Checking current Dock FW version.
USB Audio: 0012
USB Hub: 5033/5034
DP Hub: 5.04.000
PD Control: D5.0.10.7
Current Dock FW is newer, no need to update.
Return Code:0
I am using the docking station with USB Printer and Audio out to my speakers, but ever since I got my new dock, it doesn't work properly.
It doesn't recognize the printer, and the audio keeps coming out of the thinkpad instead of external speakers.
I ran the utility and it says no update needed, any suggestions?
I am on T490 with Type 40AJ docking station.
ThinkPad Ultra Docking Station FW Utility v3.3.1
Package including (Audio:0012,USB Hub:5033/5034,DP Hub:5.04.000,PD Control:D5.0.10.7)
========================================================================================
Date:Fri 10/16/2020
Time:06:19 PM
Checking current Dock FW version.
USB Audio: 0012
USB Hub: 5033/5034
DP Hub: 5.04.000
PD Control: D5.0.10.7
Current Dock FW is newer, no need to update.
Return Code:0
8/18/11 - X220 i5-2540M, IPS, Intel 6205 Wifi, 8GB, U2312HM
1/15/12 - S405 (Wife's), A6-4455M, 14", 4GB
7/02/15 - T450s i5-5300U, 14" FHD IPS, FP, 12GB
7/1/20 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,
5/20/23 - T14 Gen 3 AMD 6650U, 1TB, 32GB, WUXGA
Re: Thinkpad Docking Station Sound/USB Issue
There is a USB Audio driver for these docks, although I don't know how it can affect the printer issue:
https://pcsupport.lenovo.com/us/en/downloads/DS502228
https://pcsupport.lenovo.com/us/en/downloads/DS502228
Thinkpad 25 (20K7), T16 Gen 3 (21MQ), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
Re: Thinkpad Docking Station Sound/USB Issue
Thank you dr_st.
When I ran the configuration, the USB driver matched the existing one.
I ran the windows update while connected and rebooted everything including printer. I reconnected and printer was finally recognized.
The sound was not working but when I plugged it to laptop then unplug and plugged into dock, now windows finally gave me option to change the output to Dock USB and it's also working now.
When I ran the configuration, the USB driver matched the existing one.
I ran the windows update while connected and rebooted everything including printer. I reconnected and printer was finally recognized.
The sound was not working but when I plugged it to laptop then unplug and plugged into dock, now windows finally gave me option to change the output to Dock USB and it's also working now.
8/18/11 - X220 i5-2540M, IPS, Intel 6205 Wifi, 8GB, U2312HM
1/15/12 - S405 (Wife's), A6-4455M, 14", 4GB
7/02/15 - T450s i5-5300U, 14" FHD IPS, FP, 12GB
7/1/20 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,
5/20/23 - T14 Gen 3 AMD 6650U, 1TB, 32GB, WUXGA
Re: Thinkpad Docking Station Sound/USB Issue
Glad it all works now.
It's interesting to know that this generation of docks has its own USB audio and does not actually pass through the existing audio pins like older mechanical docks did. I guess because it's essentially a Thunderbolt dock in disguise? But then they do claim its "driverless" and I don't see the same drivers offered for it as for the cable-based Thunderbolt/USB-C docks. I wonder what a hybrid this is.
It's interesting to know that this generation of docks has its own USB audio and does not actually pass through the existing audio pins like older mechanical docks did. I guess because it's essentially a Thunderbolt dock in disguise? But then they do claim its "driverless" and I don't see the same drivers offered for it as for the cable-based Thunderbolt/USB-C docks. I wonder what a hybrid this is.
Thinkpad 25 (20K7), T16 Gen 3 (21MQ), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad
-
RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Thinkpad Docking Station Sound/USB Issue
If your router has USB, connect your printer to it, that way everyone has printer-access.
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
Re: Thinkpad Docking Station Sound/USB Issue
That's a good suggestion but sadly I tried that few times before, Netgear loves to break stuff with each firmware update on router, and that's what happened with mine and when I went from Win 8.1 to Win 10 on new laptop, netgear USB Control Center stopped working (that was at home). Luckily in the office I can plug my own printer directly.
Thanks again for the help everyone.
Thanks again for the help everyone.
8/18/11 - X220 i5-2540M, IPS, Intel 6205 Wifi, 8GB, U2312HM
1/15/12 - S405 (Wife's), A6-4455M, 14", 4GB
7/02/15 - T450s i5-5300U, 14" FHD IPS, FP, 12GB
7/1/20 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,
5/20/23 - T14 Gen 3 AMD 6650U, 1TB, 32GB, WUXGA
Re: Thinkpad Docking Station Sound/USB Issue
Hi there, just wanted to say thanks to dr_st, I was having this issue too (T480) and the driver fixed it. Curiously, it was the dock firmware install that broke it!
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